Useful Numbers


The Lincolnshire Resilience Forum (Lincolnshire Coronavirus Helpline) is made up of partners from across the County, who work together responding to emergencies. You will be directed to the best support for your situation.
Tel: 01522 782189
Facebook: lincsresilientcommunities


St Barnabas offer support for people grieving in isolation. Callers do not need to have previously used the hospice.
Mon & Wed 9am - 8pm, Tue & Thu 9am - 5pm.
Tel: 030 0303 1897
Counselling and Emotional Support Services - 01522 518246
Palliative Care Co-ordination Centre - 0300 020 0694


The Campaign Against Living Miserably (CALM) is leading a movement against suicide.
If you need help call: 0800 585858 5pm - midnight 365 days of the year.


9am - 5pm Monday to Friday.
Help offered with:
• Claiming universal credit
• Complaining about a services you have
• Complaining about an item you have bought
• Claiming benefits
• Housing issues
• Work related issues
• Budgeting and planning finances
Local call: 03444 111 444
Freephone 0800 144 8848


Telephone buddie system in place with Sleaford Dementia Support Group. New members welcome.
Tel: 07761 610664


Anyone can experience domestic abuse. If you are worried about your own relationship or frightened of someone close to you, there is help available...


Speak to a counsellor every day from 7:30am - 3:30am.
Childline is here to help anyone under 19 in the UK with any issue they are going through. A child can talk about anything, big or small.
Calls are free and are not on the phone bill.
Tel: 0800 111

EDAN Lincs Domestic Abuse Service

Outreach Hours: Monday - Friday 9am - 5pm.
Refuge Hours: Monday - Friday 8.30am - 8.30pm.
Tel: 01522 510041
General Enquiries:
Secure Email:


National Lesbian, Gay, Bisexual and Trans+ Domestic Abuse Helpline
Monday Tuesday & Friday 10am - 5pm, Wednesday & Thursday 10am - 8pm
Tel: 0800 999 542


For women and children. 24-hour National Domestic Abuse
Freephone Helpline: 0808 2000 247

REPORT a safeguarding concern

If you believe that a child or adult may be a victim of neglect, abuse or cruelty call:
Children’s safeguarding - 01522 782111 (Monday to Friday 8am to 6pm)
Adults safeguarding - 01522 782155 (Monday to Friday 8am to 6pm) or 01522 782333 (outside office hours)
You do not need to know everything about the situation. You may just be worried or feel that something is not right.


Helpline for male victims of domestic abuse.
Men’s advice and support line - Freephone: 0808 8010327


Serving elderly, lonely and isolated people by providing a simple friendship. Volunteers are matched to a client.
Tel: 07707 260822


Fire, Police or Ambulance - 999
The silent solution is in operation with our local police force. If you can’t speak but need urgent assistance dial 55 on your phone when the call has been answered by an operator. This will route the call directly to the police.
Crimestoppers: 0800 555111
Sleaford Police Station: 01529 302420
Local police helpline: 101
NHS 111 Service 111


Sleaford Community Larder provide a 3 day supply of food and other items for genuine emergencies for those who find themselves in temporary hardship, with no other source of money or support.
Tel: 01529 413063


Swineshead, Pointon and Heckington currently run a good neighbourhood scheme. If you want to know more or enquire about starting a group in your area call Linkwell (Good Neighbour Scheme) on: 07731 678242 - covers the villages of Dowsby, Pointon, Billingborough, Horbling, Threekingham, Aslackby and Folkingham.
Swineshead Friends (Good Neighbour Scheme) - 07922 302232 (Swinsehead only)


Lincoln County Hospital 01522 512512
Boston Pilgrim Hospital 01205 364801
Grantham & District Hospital 01476 565232


One in five people will live with sight loss in their lifetime. If you know someone who suffers from impaired vision and needs support
Tel: 03031239999.
Sleaford and District Talking Newspaper: 01529 488488 (for the Visually impaired).


Lincolnshire County Council 01529 414144
North Kesteven District Council 01529 414155
South Kesteven District Council 01476 406080
Boston Borough Council 01205 314200
Sleaford Town Council 01529 303456


NSPCC 0808 800 5000
Parent Line Plus 0808 800 2222
Relate (Appointment only) 01476 592921
Tax Credit Helpline 0845 300 3900
Home-Start Lincolnshire 01507 308030
Alcoholics Anonymous Helpline 0800 9177650
National Debtline 0808 808 4000
National Debt Government Helpline 0800 002 9051
Rehab 4 Addiction (Drug and alcohol rehab in Lincolnshire) 0800 140 4690


For emotional support leave a message on: 07984 967 708 giving your first name and a contact number and you will get a call back.
You can also email:, and they will respond as soon as possible.


24 hour a day support to provide emotional support for people in distress. Tel: 116 123


There is a text service to support anyone who is feeling low, anxious, worried, lonely, overwhelmed, suicidal or not quite yourself, text the word ‘Shout’ to 85258. You will text back and forth and share what you feel comfortable with.

There is also a dedicated charity called YoungMinds that use same text number. If you are a young person in need of support or you need urgent help text ‘YM’ to 85258.Texts are free from most UK mobiles.

If you are a parent or carer worried about your child’s mental health.
Tel: 0808 802 5544 (9:30am - 4pm, Mon - Fri)


Trainline -
Travel Line - 0871 200 2233
Highways Information Line - 0300 123 5000
National Rail Information - 08457 4849 50


Anglian Water Customer Services 0845 714 5145
Cadent Gas (emergency) 0800 111 999
Western Power Distribution 0800 096 3080 (Emergency 105)
Floodline 0845 9881188
Street Lighting 01522 782070


If you need support after crime, you can chat to a trained victim supporter. Open 24 hours a day and seven days a week.
Freephone: 0808 168 9111